Frequently Asked Questions

Find answers to common questions about our alternative footwear.

How do I determine my size in T.U.K. shoes?

Most of our styles follow standard US sizing. We recommend checking the specific size guide on each product page, as some platforms or creepers may have a more snug fit.

Are your shoes vegan-friendly?

Yes, we offer a wide range of PETA-approved vegan styles made from high-quality synthetic materials that maintain the classic T.U.K. aesthetic.

How do I care for my suede or leather creepers?

We recommend using a protective spray before your first wear. For suede, use a specialized brush; for leather, a damp cloth and quality leather conditioner will keep them looking new.

Do you offer international shipping?

Currently, we ship to most countries worldwide. Shipping costs and delivery times vary based on the destination and are calculated at checkout.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement to request any modifications.

What is a 'Creeper' sole?

The Creeper is our signature platform sole, originally inspired by post-WWII fashion and adopted by various underground subcultures throughout history.